Privacy Policy

Effective Date: 01 April 2025
Company: EMIRION s.r.o.
Registered Address: Příčná 1892/4, Nové Město, 110 00 Prague 1, Czech Republic
Company ID (IC): 23588314
Email: info@caevia.store.

1. Introduction

At EMIRION s.r.o., we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share your data in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or placing an order, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information directly from you when you interact with our website, for example when you:

  • create an account or place an order,

  • contact our customer support,

  • subscribe to our newsletter, or

  • browse our site.

The types of information we collect may include:

  • name, address, phone number, and email,

  • payment details (processed securely by third-party providers),

  • order history and delivery address,

  • device information, browser type, IP address, and cookies.

3. How We Use Your Information

We use your personal information for purposes such as:

  • processing and delivering your orders,

  • communicating with you regarding your purchases,

  • providing customer support,

  • improving our products, services, and website experience,

  • sending marketing and promotional materials (only with your consent),

  • complying with legal obligations.

We will not sell or rent your personal data to any third party.

4. Payment and Shipping Partners

To process your order, we may share limited information (such as your name, address, and order details) with:

  • Payment providers (e.g. Stripe, PayPal, Klarna),

  • Shipping partners (e.g. DHL, Australia Post, or others).

These service providers handle your information under their own privacy policies and are bound by confidentiality obligations.

5. Cookies and Analytics

Our website uses cookies to improve your shopping experience, analyze website traffic, and display personalized offers.

Cookies are small files stored on your device that help us recognize your browser during future visits.
You can disable cookies at any time in your browser settings; however, this may limit some website functionality.

We may also use third-party analytics tools (such as Google Analytics) to understand user behavior and improve our website performance.

6. Email Marketing

If you subscribe to our newsletter, we may use your email address to send promotional updates and special offers.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly at info@caevia.store.

We may use third-party email providers to deliver newsletters, who are obligated to process your data securely.

7. Data Storage and Security

We store your personal information securely using technical and organizational safeguards to prevent unauthorized access, loss, misuse, or alteration.

Your information may be stored on servers located within the European Union or in other countries that provide adequate data protection standards.

8. Access, Correction, and Deletion

Under the Australian Privacy Principles, you have the right to:

  • request access to the personal information we hold about you,

  • request correction of inaccurate or outdated information, and

  • request deletion of your data where legally permitted.

To exercise these rights, please contact us at support@caevia.store.

9. International Transfers

As EMIRION s.r.o. operates internationally, your data may be transferred and processed outside Australia, including within the European Union.
All such transfers are conducted in compliance with applicable data protection laws and contractual safeguards.

10. Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law (for example, accounting or tax regulations).

11. Children’s Privacy

Our website is not directed to individuals under the age of 16.
We do not knowingly collect personal information from minors.
If you believe your child has provided us with personal information, please contact us for deletion.

12. Contact Us

If you have any questions about how we handle your personal data, please contact us:

EMIRION s.r.o.
Příčná 1892/4, Nové Město, 110 00 Prague 1, Czech Republic
Email: info@caevia.store

If you are based in Australia and believe we have breached the Australian Privacy Principles, you can contact the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au/

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The latest version will always be available on our website, and any significant changes will be communicated clearly.